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Chief Executive Officer Update December 2018

Welcome to this latest update which is my last of 2018. At this time of year, our attention is focusing on evaluating what we have achieved in the last year and what is required of us going into the year ahead. As this is my last update before the Christmas holiday period, I’d like to offer my thanks in advance to all our staff who will ensure our services are delivered during the holiday period even when the weather conditions could get difficult.

As I said our work continues over this period and there is a good deal of news to give you.

In August we were delighted to welcome our first patients into the Donna Mortimer Ballantyne unit. The commitment and determination shown by South Lanarkshire Health and Social Care Partnership, all hospice staff and volunteers has overwhelmed me and I must use this as an opportunity to personally thank each and every one of you for your efforts. I appreciate that along with the communities we serve you have been waiting a long time for this day to arrive.

In-Patient Unit

The opening of the In-patient beds is part of the new model across Lanarkshire for palliative care services and specialist hospice provision. This model ensures community nursing and home care staff, supported by respective specialist clinical staff, working together to provide palliative and end of life care and support to people in their own homes or in a homely setting 24 hours a day, 7 days a week.

As part of the new model, the hospice’s 12 specialist inpatient beds will be to the benefit of those who require specialist inpatient palliative care support from within the University Hospital Hairmyres catchment area which includes the localities of East Kilbride, Cambuslang, Rutherglen and Hamilton. The new model now means that residents in Cambuslang and Rutherglen have access to this type of service within Lanarkshire for the first time.

To enable Kilbryde Hospice to deliver specialist in-patient palliative care in line with the new model we welcome all of our new Registered Nurses, Clinical Support Workers, Administrators, Receptionists, Facilities, Catering and Housekeeping staff to the team. I am also delighted to welcome our very experienced Palliative Medicine team led by our Lead Consultant Dr. Catriona Ross and Allied Health Professionals from NHS Lanarkshire. Welcome. We also welcome volunteers into new roles within Kilbryde and I am grateful to the staff for supporting them in their new roles.

Day Services
Our Day Services continues to thrive with referrals to this service and all Wellbeing and Out-Patient services continuing to increase over the year. Karen Kilpatrick and staff have run a project with Kirriemuir Nursery involving gardening with patients and nursery children. This innovative project culminated as a Poster Presentation at SPPC conference. The poster won second prize from around 40 entries which we were delighted about.
Chief Executive Officer Update December 2018

Care at Home
Care @ Home continues to offer support to patients, carers and families at home. Referrals to this service continue to rise with our nursing staff, complementary therapists and befrienders working hard to support people to continue to care. One patient commented” It’s been brilliant, excellent, it was like a new day having the visits”

Corporate Services

At this time of year our attention turns to setting our annual budget. Our finance team under the guidance of Dennis Gallagher are working extremely hard to present a budget that will allow us to meet our key objectives for 2019 and continue delivering the highest quality services that Kilbryde Hospice has become recognised for.

One of our key Objectives for 2019 is to prepare a new strategic plan which will take us through the next 3 years to 2022. As part of this project, we will ask all of those already connected with Kilbryde and the wider public to share their views and their responses will be used to shape our new plan. We will look to consider our charitable purpose and how the South Lanarkshire public benefit from our services and revise our vision and mission to better define what we hope to achieve both as part of the wider Lanarkshire hospice provision and to make sure we are clear about what we offer on a day-to-day basis.


Work to maintain and increase income has never been more intense and includes working with South Lanarkshire Health and Social Care Partnership to fund a number of our services. Alongside our well established portfolio of fundraising activity, new efforts to increase charitable income have included transforming our profile in social media with a new website, strengthening community involvement in a variety of ways including primary and secondary school engagement, Local Churches, enhanced promotion of gifts in wills and regular giving campaigns.

We have developed many more events and are delighted that our Annual Ball on 3 November raised a staggering £52,000. We are also delighted with the response to our Christmas events. The Christmas Fayre along with our light a Light campaign which was assisted by a number of Churches across the localities we serve have been a great success.

I was delighted to be part of the West Highland Way fundraising team. Along with Hospice Ambassador Stevie Kilcoyne, Father Frank Dougan and Paul Wiggins we completed the grueling 96-mile trek from Milngavie to Fort William raising over £30,000 for the hospice.


We were delighted to at last open our retail outlet in College Milton. This is our biggest store which is open to the public from Thursday to Sunday 10 – 4pm. I would like to thank everyone for all their hard work in getting us open and for the support from Milne Management to get us across the final hurdle.


In August we said goodbye to Lauren McKechnie who moved onto pastures new however in October we were delighted to welcome Rachael Grant into the role of Volunteer Development Officer.

The support volunteers provide to our hospice is vital. Volunteers are involved in a range of areas and roles can include reception duties gardeners, catering assistants or drivers, fundraising, crafting and retail team support to name but a few. You are all very special people and my thanks to you all for caring.

I would like to say thank you to one of our amazing volunteers, Maureen Fitzpatrick. Maureen runs a weekly knitting stall at Hairmyres Hospital and has raised over £50,000! This is a remarkable achievement, and the hospice is sincerely grateful for Maureen’s efforts. Maureen has hinted that her target was £50k but I am sure Maureen will stay with it to smash this.

Seasons Greeting

My personal thanks to you all for your hard work and determination in getting us to the stage when we welcomed our first in-patient to the Donna Mortimer Ballantyne Unit. Many of you have given your time freely to get us to this stage and for that, I thank you most sincerely. We have had our challenges over the last few months however this is a time to celebrate your achievements. I wish all of you a Merry Christmas and a Happy New Year.


As always I welcome comments via my e-mail address at

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