Kilbryde Hospice is committed to ensuring that people’s voices are heard. We want to ensure that people have a say in their decisions in their own health and care. With our person centred care and goal setting this is encouraged in the care delivered by our staff.
We aim to ensure that
- People are treated with dignity and respect
- Patients are encouraged and supported through the use of goal setting
- To respond to questions about Kilbryde Hospice services and raise issues as appropriate
- To influence future service provision
- To be involved in discussions and make recommendations
- To provide constructive feedback to Kilbryde Hospice staff
- Information is available to help people understand their treatment
How can I contribute?
Kilbryde Hospice runs its own Participation Group called Kilbryde Voice. Our regular meetings are attended by patients and carers who have used one or more of our services. We also have staff and volunteer representatives. The members share their views at quarterly meetings. We encourage all visitors, patients, carers and relatives to comment, suggest, compliment or complain. Your feedback will be used to inform and develop our services.
We would also like to hear from people who have chosen not to use our services to determine whether we could meet the needs of more people.
If you would like more information about Kilbryde Voice (Kilbryde Hospice Participation Group) please call 01355 202020 or email firstname.lastname@example.org