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Job Details Below

Trainee Fundraiser.

Job Description

Date Posted: 27/03/2024

Location: Kilbryde Hospice, East Kilbride

Salary: £23,400 – Full Time, 37.5 hrs/week

Reports to: Fundraising & Commercial Manager

Job Purpose

The role of the Trainee Fundraiser will be to support the wider fundraising team with all aspects of fundraising including Community and Corporate whilst assisting to make digital content changes for the website, creating social media posts and sharing communications with the followers of the hospice. The post holder will be a confident communicator have a willingness to learn and develop their skills within the department through the support of the wider team.

Environment

Kilbryde Hospice provides palliative and end of life care services to the people of South Lanarkshire. The Hospice strives to meet the physical, emotional, social, and spiritual needs of patients and carers, offering support in coping with the practical implications of life-limiting illnesses. Staff are required to provide the highest standard of patient-centred care possible, while promoting choice, dignity, self-esteem, and an enhanced quality of life. The Hospice is a Company Limited by guarantee, and a registered charity, and is required by separate and differing legislation to meet finance, governance, and regulatory requirements.

Key Accountabilities

  • To support the Fundraising & Commercial Manager, Assistant Fundraising Manager, and the Lead Fundraisers in Community and Corporate in all aspects of fundraising.
  • Assist in making digital content changes for the website, create social media posts and share communications with the followers of the hospice.
  • To build and maintain relationships with new and existing supporters, actively and strategically building connections and partnerships within our community.
  • To provide appropriate stewardship to all donors and supporters (in phone, in person and through email/post), and to be a first point of contact for new donors (including accepting donations and supporting donors with their own fundraising ventures). This will include interactions with a variety of people, including those who may be emotional.
  • To maintain the upkeep of our donor database.
  • To assist with the planning, organisation, and delivery of new and existing Kilbryde Hospice events. This includes advanced preparations, on-the-day support, and pre/post event administration.
  • To use creative flair to create and develop new and cost-effective fundraising events and campaigns.
  • Any other relevant duties as required by the Fundraising & Commercial Manager.

Knowledge, Technical Skills, Qualifications and Experience

Essential:

  • Excellent interpersonal, presentation and negotiation skills to convey information in a variety of formats to a variety of audiences.
  • Sound working knowledge of the Microsoft Office packages (specifically Word, Outlook and Excel).
  • Ability to manage own workload, excellent personal organisation and the ability to prioritise with a creative and constructive approach to challenges and opportunities.
  • Friendly, outgoing manner, with the ability and confidence to develop and sustain long-term working relationships with people at all levels.
  • A willingness to learn and develop own skills in fundraising.
  • Prepared to work unsocial hours as required.
  • Knowledge of WordPress, social media platforms and general marketing.

Desirable:

  • Full UK driving license and access to own vehicle.
  • Experience of donor databases, specifically eTapestry.
  • Experience dealing with the public.

General Responsibilities of All Employees

  • Have a good understanding and comply with relevant Kilbryde Hospice Policies and Procedures at all times.
  • Kilbryde Hospice is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and work effectively with volunteers.
  • All staff are required to comply with the obligation of confidentiality relating to personal information that could identify individuals. Current Data Protection Legislation, GDPR (2018), safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Kilbryde Hospice to uphold the principles of the legislation.
  • All employees of Kilbryde Hospice must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
  • The post holder is required to familiarise him/herself with and comply with the Kilbryde Hospice Health & Safety policies.
  • The post holder must at all times carry out duties and responsibilities with regard to the Kilbryde Hospice Code of Conduct.
  • Kilbryde Hospice operates a strict non-smoking policy in the hospice or University Hairmyres hospital grounds.
  • The post-holder must at all times carry out his/her responsibilities in line with Kilbryde Hospice Dignity at Work and Equal Opportunities Policy.

Review of Job Description

This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation.

Please note, full training will be given for successful applicant.

Person Specification - Trainee Fundraiser

Essential
Desirable
Experience
Some fundraising experience with community organisations, companies, or as a volunteer fundraiser.
Working or volunteering in fundraising for a charity.

Experience of working with the public.

Experience of communications or marketing.

Experience of event marketing and management.
Knowledge and Skills
Evidence of literacy and numeracy appropriate to the level of the role.

Excellent interpersonal skills and the ability to represent the Hospice effectively to a wide range of external stakeholders.

IT literate including MS Office.
Knowledge of fundraising information systems and databases, preferably E- Tapestry.

Creative writer.

Knowledge of WordPress.

Understanding of responsible use of social media.

Driving licence, and access to own car.
Personal Attributes
Friendly, outgoing, and enthusiastic, quickly connecting with others and building relationships.

Ability to work effectively and positively as a team member.

A positive attitude, Friendly, outgoing manner, with the ability and confidence to develop and sustain long-term working relationships with people at all levels.

Motivating, empathetic and persuasive communicator Works accurately with details within established standards and guidelines.

Ability to manage own workload, excellent personal organisation, and the ability to prioritise with a creative and constructive approach to challenges and opportunities.

Committed to own continuing professional development.

Prepared to work unsocial hours as required to support Fundraising activities and events.

We are seeking a motivated and enthusiastic individual to join our team as a Trainee Fundraiser. This is an exciting opportunity for someone who is looking to kick-start their career in fundraising and make a real difference in the community. If you are passionate about fundraising and making a difference, we would love to hear from you! Please submit your CV and a cover letter outlining your interest in the position and why you would be a great fit for our team to Recruitment@KilbrydeHospice.org.uk. Closing date for applications is 20th May, and interviews will be held week commencing 27th May.

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